Privacy Policy

This Privacy Policy explains how A.STUDIO, operated by PT Astudio EMS Academy and Distribution, collects and uses your personal information when you visit our website, contact us, submit a form (including forms on Instagram and Facebook), book a session or visit our studio in Pererenan, Bali.

1. Information we collect

• Contact details, such as your name, email address and phone number

• Information you send us through forms, WhatsApp, email or social media

• Booking, membership and payment information

• Health information you provide before a session, so we can screen for safety

• Basic technical information when you use our website, such as device and browser type

2. How we use your information

• To answer your enquiry and send you the information you asked for

• To manage bookings, memberships and payments

• To keep your sessions safe and suitable for you

• To run the studio and meet our legal obligations

• To send you news or offers, only if you have agreed to receive them

We do not sell your personal information.

3. Forms on Instagram and Facebook

When you submit a lead form on Instagram or Facebook, Meta shares the information you enter with A.STUDIO. We use it only to contact you about the service you showed interest in. Meta’s own handling of your data is covered by the Meta Privacy Policy.

4. Who we share it with

We share personal information only with service providers that help us run A.STUDIO, such as our booking system, email provider and payment provider, and only as needed for those services. We may also share information where the law requires it, or with emergency services if your health or safety is at risk.

5. Health information

Health information is treated as sensitive. It is used only for safety screening and to adapt your sessions, and is accessible only to the A.STUDIO team members who need it.

6. How long we keep it

We keep personal information only as long as needed for the purposes above, or as long as the law requires. Enquiries that do not lead to a booking are deleted when they are no longer needed.

7. Your rights

Under Indonesian personal data protection law, you can ask to see, correct or delete your personal information, withdraw your consent, or stop receiving marketing at any time. Contact us using the details below.

8. Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access.

9. Changes to this policy

We may update this policy from time to time. The latest version is always available on this page.

10. Contact

A.STUDIO, PT Astudio EMS Academy and Distribution

Jl. Pantai Pererenan No. 105, Pererenan, Bali, Indonesia

Email: studio@astudioems.com